Contact Us

The contact page for extreme-casino-canada at extreme-casino-ca.com is designed to provide transparent, accessible, and legally compliant channels for user support and inquiries. In accordance with Canadian regulatory standards and international best practices, all communications are handled with strict attention to user privacy, fair dispute resolution, and timely response obligations.

This section incorporates all required legal notices, protective clauses, and procedural details mandated by Canadian law and the operational jurisdiction of Curaçao. Users are encouraged to utilize the provided contact methods for any support, complaint, or information requests, with all submissions managed under strict confidentiality and data protection standards. Our support is available 24/7, ensuring immediate assistance and full regulatory compliance as of 2025.

All contact methods, processing times, and escalation procedures are outlined below, with dedicated contact points for support and general inquiries. This ensures a user-centric experience while satisfying all regulatory obligations for licensed online gaming operations serving Canadian residents.

Contact Channels and Response Timeframes (System 1: Factual, CA-Compliant)

• Email Support:
  • Support inquiries: [email protected]
  • General information: [email protected]
  All communications are subject to privacy and data protection under Canadian law (PIPEDA).
• Website: https://extreme-casino-ca.com
• Live Chat: Available 24/7 directly on the website for immediate assistance.
• Telephone Support: Not specified. Please use email or live chat for fastest response.
• Response Times: All inquiries are addressed within one (1) business day, with most issues resolved within 24 hours. Escalations or complex cases may require additional time, in accordance with regulatory guidelines.

Contact Form Submission (System 1: Procedure, LoT-Integrated)

Corporate and Licensing Information (System 2: Analytical, Legal Obligations)

• Legal Entity: extreme-casino-canada is operated exclusively on extreme-casino-ca.com by Anden Online N.V., a company incorporated in Curaçao (founded 2000), with primary address at Kaya Richard J. Beaujon Z/N, Curaçao.
• Licensing: All gaming activities are conducted under Curaçao eGaming Master License 1668/JAZ (active as of 2025), with full recognition of Canadian consumer protection laws for players located in Canada.
• Regulatory Jurisdictions: Curaçao (primary licensing), Canada (consumer protection, anti-money laundering, and privacy compliance).
• Parent Company and Affiliates: Operated by Anden Online N.V. Subsidiaries include Casino Brango, Yabby Casino, and Casino Adrenaline. All contact for extreme-casino-canada must be directed through the official channels listed on extreme-casino-ca.com.

Dispute Resolution & User Rights (System 2: Legal, CA-Specific)

1. Primary Requirement: All users of extreme-casino-canada on extreme-casino-ca.com have the right to clear, timely, and effective resolution of all support issues, including complaints, technical problems, and payment disputes. In compliance with Canadian and Curaçao regulations, all inquiries are documented and handled according to industry best practices and legal mandates as of 2025.
2. Procedural Steps for Dispute Resolution:
   • Contact support via the official email or contact form with a detailed description of your issue.
   • Support will acknowledge receipt within one business day and provide a resolution or escalation path.
   • If the issue is not resolved to your satisfaction, you may escalate the complaint to the authorized regulatory body or use the external complaints portal at AskGamblers Complaints.
   • All escalated cases are managed in accordance with applicable laws and international arbitration standards.
3. Legal Protections:
   • Personal information is managed under the Personal Information Protection and Electronic Documents Act (PIPEDA).
   • Users may request access to, or deletion of, their data at any time via official contact channels.
   • All disputes are resolved in accordance with current Canadian consumer protection regulations and Curaçao licensing requirements. Extreme-casino-canada maintains full transparency in all operations and communications, with regular audits to ensure ongoing compliance.

Regional Compliance Note: All procedures, response times, and privacy protections adhere to current Canadian federal and provincial standards as of 2025. Users located in Canada are entitled to the full range of consumer protections, including fair dispute resolution, data access rights, and transparent communication as mandated by law.

Legal Disclaimers & User Obligations (System 2: Protective Clauses, CA Law)

• Responsible Use: All users must be 19 years of age or older (or the applicable legal age in their province/territory) to access or communicate with extreme-casino-canada on extreme-casino-ca.com. Proof of age may be required to process support requests or handle disputes.
• Data Protection: Communications submitted via email, live chat, or contact form are stored securely and processed exclusively for the purpose of resolving your inquiry, in accordance with PIPEDA and the extreme-casino-ca.com privacy policy.
• Jurisdictional Notice: All legal obligations, rights, and remedies outlined on this contact page apply solely within the operational context of extreme-casino-ca.com. No information herein constitutes an offer or legal relationship outside of the prescribed jurisdictions.
• External Complaints: If a dispute cannot be resolved directly, users retain the right to escalate complaints to recognized dispute resolution bodies or seek independent legal advice in accordance with Canadian law.

Last updated: 2025-11-06. All information is subject to change in accordance with regulatory updates or operational adjustments. For the latest contact details, always refer to the official website: extreme-casino-ca.com.