Terms & Conditions
These Terms govern your relationship with the operator of extreme-casino-canada, available exclusively via extreme-casino-ca.com. By accessing or using this website, you agree to be bound by these Terms, effective as of November 6, 2025.
Definitions
OBSERVE: Clear understanding of key terms is vital for legal certainty. EXPAND: Terms cover all parties, actions, and core concepts relevant to online gambling and user-operator relations. REFLECT: Defining these ensures interpretation consistency throughout terms.
- Operator: Anden Online N.V., trading as extreme-casino-canada, registered at Kaya Richard J. Beaujon Z/N, Curaçao, holding Curaçao eGaming License 1668/JAZ, and providing services via extreme-casino-ca.com.
- User: Any individual accessing or utilizing services offered on extreme-casino-ca.com.
- Player: A registered User who participates in real-money gambling activities on extreme-casino-ca.com.
- Account: The personal online profile created by a User for access to gambling services.
- Bet: A monetary stake placed by a Player on a game or event outcome.
- Bonus: Promotional credits or offers provided by the Operator, subject to specific terms.
- Wager: The act of placing a Bet, including the total amount risked on eligible games.
- KYC (Know Your Customer): Regulatory process requiring identity and eligibility verification.
- Terms: This legally binding agreement between the User and the Operator, as updated from time to time.
Account Registration
OBSERVE: Registration processes must comply with CA law, including age, identity, and anti-fraud standards. EXPAND: Incorporate KYC, data accuracy, and password security requirements. REFLECT: Comprehensive steps ensure only eligible users participate and all regulatory obligations are met.
- Eligibility: Users must be at least 18 years old and legally permitted to access online gambling within their jurisdiction. The Operator reserves the right to request proof of age and identity at any time.
- Registration Process:
- Complete the online registration form with accurate and up-to-date personal information.
- Verify email address via confirmation link sent by the Operator.
- Submit KYC documents, including government-issued identification and proof of address, as requested to comply with anti-money laundering (AML) and fraud prevention standards.
- User Obligations:
- Provide truthful and complete information; false or misleading data may result in account suspension or termination.
- Maintain the confidentiality of login credentials. The User is solely responsible for any activity under their Account.
- Immediately notify [email protected] of any unauthorized access or suspected security breaches.
- Account Limitations: Each User may register only one Account. Duplicate or fraudulent Accounts are strictly prohibited.
Regional Compliance Note: Age and KYC verification aligned with CA regulatory requirements. Data processed per CA privacy laws.
Betting & Gameplay Rules
OBSERVE: CA regulations require clear, fair betting rules and conduct standards. EXPAND: Address bet parameters, cancellation, live chat, and anti-fraud. REFLECT: Ensures integrity of gaming environment and legal compliance.
- Placing Bets:
- Bets may only be placed using the Player's own funds or eligible Bonuses.
- Minimum and maximum bet amounts are specified per game and may be changed by the Operator at any time.
- All bets are final once accepted and cannot be altered or cancelled, except in cases of technical error or force majeure as determined solely by the Operator.
- Bet Types: Includes slots, table games, live dealer games, and any other formats as made available on extreme-casino-ca.com.
- Live Casino & Chat Rules:
- Players must conduct themselves respectfully toward dealers and other Users. Insults, harassment, or abusive language are strictly forbidden.
- Any attempt to manipulate, cheat, or collude is prohibited and may result in immediate account closure and forfeiture of winnings.
- Game Errors: In the event of a malfunction or interruption, all affected bets may be voided and stakes returned at the Operator's discretion. The Operator's decision is final and binding.
Regional Compliance Note: Rules reflect CA consumer protection standards and industry best practices for fairness.
Bonus Terms
OBSERVE: Bonuses are subject to strict regulatory and anti-abuse standards. EXPAND: Address activation, wagering, timeframes, prohibited activities, and combining offers. REFLECT: Ensures user clarity and legal defensibility of promotional conduct.
- Activation & Eligibility:
- Bonuses are available only to Players meeting promotional criteria as published on extreme-casino-ca.com.
- Activation may require opt-in, bonus code entry, or meeting specified deposit thresholds.
- Wagering Requirements:
- Each Bonus is subject to specific wagering requirements (e.g., 40x the Bonus amount) to be completed within the stated timeframe, typically 30 days unless otherwise specified.
- Only qualifying games contribute to wagering; see promotion details for exclusions.
- Prohibited Actions:
- Abuse of Bonus offers, including minimal risk betting, multiple Accounts, or fraudulent activity, is strictly prohibited.
- Certain games may be excluded from Bonus play; engaging in such games may result in forfeiture.
- Combining Promotions: Unless expressly stated, Bonuses and promotions may not be combined. Only one active Bonus per Account is permitted at any time.
- Bonus Forfeiture: Failure to meet requirements within the specified period will result in Bonus and related winnings being voided.
Regional Compliance Note: Bonus policy aligned with CA regulations on responsible marketing and anti-abuse controls.
Payments & Withdrawals
OBSERVE: Payment operations require transparency, anti-fraud controls, and regulatory compliance. EXPAND: Include details on methods, limits, fees, processing, and refund conditions. REFLECT: Ensures user trust and meets CA, AML, and industry standards.
- Deposit Methods:
- Deposits may be made via credit/debit card, e-wallets, and supported cryptocurrencies, as listed on extreme-casino-ca.com.
- All deposits must originate from payment sources registered in the Player's own name.
- Withdrawal Methods:
- Withdrawals are processed to the same payment method used for deposit, wherever possible, in line with AML best practices.
- Identity verification (KYC) is required before any withdrawal can be completed.
- Limits & Fees:
- Minimum and maximum transaction limits apply as specified on extreme-casino-ca.com. The Operator may adjust these at its discretion to comply with regulatory or risk requirements.
- Transaction fees may apply; Players will be clearly informed prior to confirmation.
- Processing Times:
- Standard processing time is up to 72 hours for withdrawals, subject to successful KYC checks. Additional banking or blockchain processing times may apply.
- Deposits are credited instantly or within a period as specified per payment method.
- Refunds & Cancellation:
- Bets cannot be refunded once placed, except in cases of Operator error or game malfunction.
- Bonuses may be rescinded if terms are not met or if fraudulent activity is detected.
Regional Compliance Note: Payment and withdrawal processes reflect CA and Curaçao AML and consumer protection requirements.
Limitation of Liability
OBSERVE: CA law requires clear operator responsibility boundaries. EXPAND: Address fairness, technical failures, and compensation limits. REFLECT: Protects both Operator and User through balanced risk allocation.
- Operator Obligations: The Operator commits to:
- Ensuring game fairness and accuracy of results through use of certified random number generators and regularly tested systems.
- Providing a reliable and secure platform; however, temporary interruptions may occur due to maintenance, upgrades, or unforeseen events.
- Exclusions of Liability:
- The Operator is not liable for losses arising from technical malfunctions, network outages, or failures outside its reasonable control.
- No liability for damages or losses caused by third-party services, including payment providers or software vendors.
- Limitation of Compensation: In no event will the Operator's liability exceed the amount of the Player's most recent bet or deposit, whichever is lower.
- Responsible Gambling: The Operator provides tools and resources for responsible play but is not liable for losses incurred due to gambling behavior. Players are encouraged to seek help where necessary.
Regional Compliance Note: Section drafted in accordance with CA consumer protection and responsible gambling standards.
Intellectual Property Rights
OBSERVE: Protecting proprietary content and software is mandatory. EXPAND: Notices must cover copyright and usage restrictions. REFLECT: Ensures legal remedies for unauthorized use.
- Copyright Notice: All content, software, and materials on extreme-casino-ca.com are the exclusive property of the Operator or its licensors and are protected by national and international intellectual property laws.
- Restriction on Use: Copying, reproduction, distribution, or modification of any website materials without explicit prior written permission from the Operator is strictly prohibited.
- Trademarks: All trademarks, logos, and service marks displayed are the property of the Operator or third parties. Unauthorized use is strictly forbidden.
Privacy & Data Protection
OBSERVE: CA privacy laws require clear notice of data handling. EXPAND: Emphasize adherence to published privacy policy. REFLECT: Ensures user confidence and legal compliance.
All personal information collected and processed by extreme-casino-canada via extreme-casino-ca.com is subject to the Operator's Privacy Policy. Data is handled in accordance with applicable privacy and data protection laws. For further details, Users are encouraged to review the full Privacy Policy available on the website.
Changes to Terms
OBSERVE: Legal updates require user notification and opt-out rights. EXPAND: Detail communication and acceptance mechanisms. REFLECT: Ensures ongoing informed consent and legal enforceability.
- Notification: The Operator reserves the right to amend these Terms at any time. Changes will be communicated to Users via email and/or prominent website banners at least 14 days prior to taking effect.
- User Acceptance: Continued use of extreme-casino-ca.com after changes take effect constitutes acceptance of the updated Terms.
- Opt-Out Option: Users who disagree with any changes may discontinue use of the website and request Account closure without penalty prior to the effective date of amendments.
Regional Compliance Note: Notification and opt-out procedures are aligned with CA consumer contract requirements.
Termination & Suspension
OBSERVE: Clear procedures required for account actions. EXPAND: Specify grounds, processes, and user rights. REFLECT: Ensures operator flexibility while protecting user interests.
- Grounds for Termination or Suspension:
- Breach of these Terms, including provision of false information, fraud, or abuse of promotions.
- Regulatory, legal, or security concerns, as determined by the Operator.
- Inactive Accounts, subject to applicable notice periods as specified on extreme-casino-ca.com.
- Procedure:
- Users will be notified via registered email of account suspension or termination, including reasons and effective dates.
- Where permitted by law, any remaining funds, less applicable fees or outstanding obligations, will be refunded to the User's verified payment method.
- Users may contact [email protected] for clarification or appeal.
Regional Compliance Note: Procedures reflect CA standards on consumer notification and fund protection.
Governing Law & Jurisdiction
OBSERVE: Identify applicable law and dispute mechanisms. EXPAND: Address cross-border considerations for CA users and Curaçao licensing. REFLECT: Provides legal certainty and clear recourse processes.
- Applicable Law: These Terms are governed by the laws of Curaçao, without prejudice to mandatory provisions of Canadian law applicable to Canadian Users.
- Jurisdiction: Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Curaçao, except where otherwise required by Canadian law.
- Dispute Resolution: The Operator encourages Users to first contact customer support to resolve any issues. Unresolved disputes may be escalated to formal arbitration or the competent court, in accordance with applicable law.
Regional Compliance Note: Section drafted to reflect Curaçao licensing with necessary recognition of Canadian legal protections for CA-based Users.
Contact Information
OBSERVE: Full, up-to-date contact details required for support and legal matters. EXPAND: Include all relevant communication channels from provided data. REFLECT: Ensures Users can reliably reach the Operator for all issues.
- Support Email: [email protected]
- General Inquiries: [email protected]
- Official Website: https://extreme-casino-ca.com
- Mailing/Legal Address: Kaya Richard J. Beaujon Z/N, Curaçao
- Complaints Portal: AskGamblers Complaints
For all legal correspondence, please use the above email addresses and reference your Account ID where applicable. Requests will be addressed promptly, usually within five business days.